Showing posts with label teamwork. Show all posts
Showing posts with label teamwork. Show all posts

Tuesday, March 5, 2013

There is no "me" in Team

Not sure how to work in a team? Don't worry- there are books, quotes, webinars, classes, and many more resources to help you with that. But first, do you know where you fit? They say there is no "I" in team but there is a "me".  What you bring to the table is part of that collaboration- that part that creates the environment and camaraderie.

Before I began work at Rapid City Public Libraries, even before my interview, I was asked to complete a personality test. This is becoming a common occurrence in businesses. After all, everyone can be taught how to do something but generally you can't change a personality. But what test do you take?
I can't tell you which test(s) is exactly correct. That is a matter of personal opinion. In the case of your library or place of employment, they might lean towards one that best represents their goals or mission statement. If you have the chance take a test or two, please do. Don't let it overwhelm you, look at it as a chance to step back and look at your personality traits. Now comes the part that every teammate has to learn:
  • Being in a team is not something you completely prepare yourself for. Unless you have physically gone through every situation imaginable, you don't know how you will react- also, you don't know how other people will think or how they will react. 
Don't misunderstand me. I don't mean that the books, classes, and everything else can't help you...they will to a certain point. After that you are left with: you, your teammates, and hopefully a chance to communicate. I learned in my first year that communication is not just talking and listening, but also taking a moment to consider what the other person is saying. 

No matter how many "I feel" statements or thoughtful questions you ask, you won't get anywhere if you already built a wall around yourself. Open yourself up to hear what your teammate is trying to tell you. And they should do the same for you in return. Who knows, those uncomfortable/awkward moments might have just been a misunderstanding. Or a difference in definition. For example, I tell you I will call you soon. You thought I meant I would call you in the next couple hours but I meant I would call you within the next couple of days.
  • Tip: If you're becoming frustrated at work, you waited too long to talk about it (the person or situation that frustrates you). As a part of U.S. culture, conflict is not something we are taught to relish. Conflict is mostly thought to be messy, personal, emotional, and unpleasant. It might be all those things and more, but it might also be a necessary evil. Remember, with conflict comes change- and that could be positive. 
I personally learned that I should speak out when things are starting to get to me. An example is the theme book displays. I take great pride in filling them and feel validated when patrons check them out. Hey, I picked a good one! But when my teammates are too busy to fill it and I end up taking time out of my own projects to fill them, then I feel frustrated. To me it's not just a side project that I like, but good marketing sense. If half the grocery store is stocked, it doesn't look as appealing. So in my way of thinking, why would you purposely leave a large display half filled?

Do you know what I found out by speaking up and communicating with my co-worker? That some of them felt the same way. It is not efficient or effective to have a team where one person feels like the other members are not helping out. But what is shocking to know is...they don't know how you feel unless you tell them. Also, if you're bogged down with a lot of work to do, maybe someone can offer to  help or offer a reasonable solution.

I will leave you with one final truth about teamwork- it's never finished. The projects might be completed, the group may get along wonderful, but life will happen and adjustments will need to be made. Teams need to have adaptability and work with change. But here's the good news, you're not alone in a team.

Sunday, January 6, 2013

It's Not My Fault!

It's Not My Fault!- Oh wait, yes it is. 

Whether it is due to pride, ignorance, avoidance, or whatever you are uncomfortable with- when it is a flaw about ourselves it is hard to admit it. The only thing worse than admitting it to ourselves is when others point it out for us. That is how I felt when I found out I needed to work on my interpersonal communication skills. I immediately went to denial, which only made my progress take longer.

In the past with friends and work, I have been known for my listening skills and people skills. But working at Rapid City Public Libraries I dove into a teamwork structure that I had only worked on a little in grad school and a little in previous jobs. With my extrovert personality I was mostly depended on to act or create a plan to get things rolling. After talking to several of my current co-workers I realized it wasn't only interpersonal communication but also perception I needed to improve.

Your colleagues and co-workers have perceptions not just about what you say to them but also what you do. After coming up with an action plan to track my work interactions I realized, I do have an interpersonal communication problem. I was acting or trying to come up with an answer for how to help, when all someone wanted to do was vent or start a discussion. I don't always have to take a leadership role or have the best answer, I needed to listen more. I know I am a person who likes to help, to solve problems, and get things moving. However, to my co-workers I looked over eager, pushy, and what I had learned in my past jobs were the best way to do things.

I'm not going to lie, I am eager. After graduating with my master's this is my first librarian job. This is my career- I get to do what I love, why wouldn't I be excited? I realized that some things don't need to be addressed right now. And I can use past experiences to help me but I can't let that hold me back from learning new ways of doing things. I need to stop talking and start listening. Or asking questions. It's amazing how much you can make someone feel important or involved by asking about their personal life.

I will continue with another blog, talking about working in a team environment. But for now I will share some great resources for self-help and reflection. I hope this blog will help those who have been following me: The Unemployed Librarian, Library Certificates & Library Education, Free Webinars and Other Library Training Resources, and Preparing For a Library Job Interview. This blog and the next one or more to come are from my experience in my first year on the job.


Warning: Since self-help is a personal topic, not all resources/theories will work for everyone. Learn what works for you. And this is no where near a complete listing of what is available. Also if you need a sounding board or help, please seek someone for counseling.

  1. The 7 Habits of Highly Effective People by Stephen R. Covey.
  2. The Drama-Free Office: A Guide to Healthy Collaboration with Your Team, Coworkers, and Boss by Jim Warner and Kaley Klemp.
  3. Get Out of Your Own Way at Work...And Help Others Do the Same: Conquer Self- Defeating Behavior on the Job by Mark Goulston.
  4. People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts by Robert Bolton, Ph.D.
  5. Self-Defeating Behaviors: Free Yourself from the Habits, Compulsions, Feelings, and Attitudes That Hold You Back by Milton R. Cudney and Robert E. Hardy.
  6. What Got You Here Won't Get You There by Marshall Goldsmith. (or read an excerpt article "Which Workplace Habits Do You Need to Break to Become More Successful?" from The Journal For Quality & Participation; Summer 2007.
  7. You Want Me to Work With Who?: Eleven Keys to a Stress-Free, Satisfying, and Successful Work Life...No Matter Who You Work With by Julie Jansen.